This Privacy Policy describes how Steeled Inc., doing business as USTradeStack ("Company," "we," "us," or "our"), collects, uses, and shares information about you when you use our website and services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service.
We are committed to protecting your privacy. We only collect information that is necessary to provide and improve the Service.
We collect information you directly provide to us, including:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, password | Account creation and authentication |
| Product Queries | Product descriptions, HTS code lookups, shipment details | Providing AI classification and calculation results |
| Contact Information | Email address, name (for tariff audit requests) | Sending requested reports or communications |
| Payment Information | Credit card number, billing address | Processing subscription fees (handled by our payment processor) |
When you use the Service, we may automatically collect certain information, including:
When you acknowledge our disclaimer gate, we record a session token, disclaimer version acknowledged, timestamp, and IP address for compliance audit purposes. This record is associated with your session, not directly with personally identifiable information.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your product queries or inputs to build advertising profiles or for purposes unrelated to providing the Service.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share information with third-party vendors and service providers that assist us in operating the Service, including cloud hosting providers, payment processors, analytics providers, and AI model providers. These service providers are contractually obligated to use your information only as necessary to provide services to us and in compliance with applicable law.
Product descriptions and queries you submit are processed through AI models, which may be provided by third-party AI providers. These providers process your data under their own privacy and security standards. Do not submit sensitive, confidential, or personally identifiable information in product descriptions or queries.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, including to comply with a court order, subpoena, or law enforcement request. We will, where permitted, attempt to notify you of such disclosure.
In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of the transaction. We will provide notice of such a transfer and any material changes to our Privacy Policy.
We may disclose information to enforce our Terms of Service, to protect the rights, property, or safety of the Company, our users, or others, or to investigate potential violations of law.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Account information is retained for the duration of your account and for a period of up to three (3) years after account closure, unless a longer retention period is required by applicable law.
Disclaimer acknowledgment records are retained for a period of seven (7) years for compliance audit purposes.
Query and usage data may be retained in anonymized or aggregated form for service improvement purposes after the retention period for identified data expires.
You may request deletion of your personal information by contacting us at ustradestack@polsia.app. Note that certain information may be retained where required by law or for legitimate business purposes.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach affecting your rights and freedoms, we will notify affected users as required by applicable law.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, disclaimer acknowledgment records, security | Session / 1 year |
| Analytics | Understanding how users interact with the Service (page views, feature usage) | Up to 2 years |
| Preferences | Remembering your settings and preferences | Up to 1 year |
You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain types of cookies. Note that disabling essential cookies may impair the functionality of the Service, including the disclaimer gate which is required for access to certain features.
We use analytics tools to understand aggregate usage of the Service. These tools may collect information about your use of the Service, including pages visited, features used, and session duration, in an anonymized or pseudonymized form.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
To exercise these rights, please contact us at ustradestack@polsia.app with the subject line "California Privacy Request." We will respond within 45 days as required by law.
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such information.
If you believe we may have collected information from a child under 13, please contact us at ustradestack@polsia.app.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and provide reasonable notice. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Steeled Inc. (operating as USTradeStack)
Email: ustradestack@polsia.app